RM 25.90...

That was it...I lost a RM25.90 battle over my kid's school shoes..and I'm pretty mad.. actually..very mad at this 'one person'..that i swear...come rain or shine..that wd be my last visit to his shop..and I'd swear..my generation would either!

I bought m3 school shoes yesterday...as a birthday present and also to replace her worn shoes bought 2 years ago...i did not realize actually the shoe's magnet actually is not 'up-to'..but when i got home yesterday my instinct just feel 'not-right' as the box looked a little funny..

I quickly wipe 'shoe-white' on it..so that it'd dry fast ..and I think I did saw that the buckle was somehow funny as well..but I was not that clever ..continue to finish the wiping..leave them dry.. ..hopefully m3 wd get to wear them.

Today around 1 pm, m3 complained that she cd not buckle the magnet..'dah patah'.. broken..luckily she still has another shoe which she doesn't quite like...sebab tapak dah haus....

La..I was...$#@*?!!!!

I went back straight to the shop after sending m3 to her school together with goodie bags for her classmate...

I showed the shoes to the 'pakcik'..but becoz I had wipe them with show white..that 'pakcik' arrogantly denied my request for an exchange...grumbling and nagging over the loss and other losses that he had suffered becoz many parents request for exchange...

He nagged...on and on..

I cd feel that I am losing my temper..so I said:-

Me: " Pakcik..saya pelanggan tetap...sejak duduk sini saya..rasa hampir 4 tahun..macam2 kelengkapan sekolah saya beli di sini..baju pengakap, puteri islam, kasut, beg, baju sekolah, baju dalam, topi, selipar,tudung..,anak tudung...dsg...ini kasut ..saya rasa pakcik saje tak perasan..masukkan dalam kotak ..yang dah koyak hujung ni...jual pada orang..entah2..ni kasut reject..pakcik ..saje jual..kot-kot pelanngan tak perasan dan malas nak susah-payah pulang..jadi pakcik untung le....lepas tu... pakcik...bising tentang kerugian..tentang orang lain yang buat pakcik rugi...Ini rm 25.90...rm25.90!..berbaloi kah dengan jumlah untung pada barang lain yang saya dah beli!!!( Ape lak nak jawab pada Ayah!..ini pakcik tak mau kasi tukar kasut!!)...My heart beat faster...

Pakcik: "Tak boleh tukar!..Saya dah rugi banyak!

For few seconds..I was speechless...(ape ni???? I said to myself!!)..tried hard not to burst my anger..

Me: Tak pe lah pakcik..simpan je lah kasut ni.....kiralah untung pakcik banyak2!! Jgn lupa ..ade 2 lagi kedai kasut baru buka kat sini.......( there goes my big mouth!)..Was i rude?

I went away..with all the 'not-nice' feelings..I was frustrated...I think I just let the pakcik won...I think it's just not worth arguing with that st**born old gr**y man..I am sorry..I am damned angry becoz I've lost my right as a consumer ....why wouldn't I stand for my right?..chic ken!!!
I am angry for my foolishness....

I loss RM25.90..real lot that I cd use it instead for a couple of magazines/story books for my kids..or even..over a very delicious couple of KFC dinner plate..hu..hu...

But actually..when i think back..its the principle or attitude or to be exact ,his way of conducting the biz..that had annoyed me..

I abhor the incident!..really!!

The morale is...pls recheck your item..keep the receipt..in case u need to return them...if they are shoes..remember do not splash them with shoe white unless double check they are perfectly ok...

I am poorer today by RM25.90..sorry for me being so emotional...( but I least I think I had managed to get the message across to him...or maybe he just couldn't careless...)